Leading providers of medical devices and solutions
The Biomedical industry is at the forefront of healthcare innovation, constantly evolving to develop cutting-edge medical devices and equipment to improve patient care. Ensuring the reliability and functionality of these devices is of utmost importance, as any failure or downtime can have significant consequences for patient safety and operational efficiency. To address these challenges, many organizations in the biomedical industry have turned to Computerized Maintenance Management System (CMMS) software to streamline their maintenance operations.
Our case study revolves around a leading “AOV Instromedix India” is one of the leading providers of medical devices and solutions with a firm commitment to share medical technologies with the country and are dedicated to innovation in the fields of Critical Care, Patient Monitoring & Life Support, and Medical Imaging System. The “AOV Instromedix India” diverse product range and commitment to quality necessitated a robust maintenance management system to ensure that all their critical assets were properly maintained and their facilities operated efficiently.
1. Asset Diversification: “AOV Instromedix India” had a wide array of equipment, ranging from diagnostic devices to complex imaging systems. Managing the maintenance requirements for such a diverse asset base was a complex task.
2. Regulatory Compliance: The biomedical industry is heavily regulated. “AOV Instromedix India” needed to maintain meticulous records to comply with various industry standards and ensure that their devices met stringent quality and safety requirements.
3. Complaint Management: “AOV Instromedix India” face several potential bottlenecks and challenges, impacting its efficiency and effectiveness related to High Volume of Complaints, Manual Complaint Entry, Inefficient Ticket Assignment, Lack of Automation, Complex Workflows, Poor Communication, and Inadequate Knowledge Base.
4. Preventive Maintenance Scheduling: To Scheduling and tracking preventive maintenance for critical equipment was challenging. Missed maintenance could lead to unexpected breakdowns and costly downtime.
5. Inventory Management: The Company struggled with inventory control, often overstocking or running out of critical spare parts, leading to inefficiencies and delays in equipment repairs.
“AOV Instromedix India” decided to implement a comprehensive CMMS software solution to address their maintenance challenges. After thorough evaluation, they selected B-Square Solutions a specialized CMMS software tailored to the unique needs of the biomedical industry.
1. Asset Management: Pothera CMMS provided a centralized repository for all equipment information, including manuals, maintenance history, asset image upload and warranty details.
2. Regulatory Compliance: The software allowed “AOV Instromedix India” to set up automated compliance checks, ensuring that their equipment and maintenance practices adhered to industry regulations and standards.
3. Complaint Management: The CMMS provided to maintain High volume of complaints, IVR Integration, Auto assign the complaint to the engineers & team leader, Send notification over the mail, sms & whatsapp, Part Indent creation for spare part, Penalty Calculation, Service report upload.
4. Preventive Maintenance: The CMMS enabled the scheduling of routine maintenance tasks, sending automated reminders to technicians and supervisors to ensure timely completion.
5. Inventory Control: CMMS included inventory management features, helping the company maintain optimal stock levels of spare parts and consumables.
The implementation of CMMS at “AOV Instromedix India” was a well-planned process. It involved:
1. Data Migration: Transferring all existing maintenance data into the new CMMS system.
2. Training: Providing comprehensive training to maintenance staff and supervisors to ensure they could effectively use the software.
3. Customization: Tailoring the CMMS to “AOV Instromedix India” specific needs, including configuring asset hierarchies and maintenance workflows.
1. Increased Equipment Uptime: With CMMS, “AOV Instromedix India” experienced significantly reduced equipment downtime due to scheduled maintenance, resulting in improved operational efficiency and patient care.
2. Enhanced Regulatory Compliance: The software's automated compliance checks ensured that all maintenance activities met industry standards, mitigating potential risks and liabilities.
3. Optimized Inventory Management: Inventory control helped “AOV Instromedix India” save costs by preventing overstocking and ensuring critical spare parts were readily available.
4. Streamlined Workflows: The software's workflow automation improved the efficiency of maintenance operations, enabling faster response times and better resource allocation.
The implementation of CMMS by B-Square Solutions transformed “AOV Instromedix India” maintenance management in the biomedical industry. By streamlining their processes, improving regulatory compliance, and enhancing equipment reliability, the company has continued to innovate and provide high-quality medical devices, ensuring the well-being of patients and the success of their business. CMMS software has proven to be a crucial tool for achieving these outcomes in the highly demanding and regulated field of biomedical technology.
Tight control and visibility over your business to run your operations efficiently and stay ahead in the highly competitive business environment.
Transform operational processes and empower people to address customer needs quickly and proactively. Deliver exceptional customer service experience.
Improve vendor and employee efficiency, increase supply chain resilience and full integration across your entire enterprise.
Customized Solutions Connect with experts at B-Square to explore solutions and a path to approach business process transformation.
Our e-commerce services cover all technology-related needs of an ecommerce business. As an ecommerce services provider, B-Square offers a team of savvy business consultants
Whether you need assistance with a project, support for ongoing maintenance, direction for technology investment, or guidance for the installation.
B-Square Car Wash Management Software is the smartest way to run and grow your car wash service business, whether you operate at a fixed location or from multiple locations.
It provides the ability to track finished and assigned tasks, helps maintenance workers do their jobs more proactively and produces status reports to help management.
